Silver Sevens Reviews: A Mixed Experience in Vegas

As I checked into the Silver Sevens hotel, I had high expectations for my stay. However, what unfolded was a mixed bag of experiences that left me feeling frustrated and disappointed at times. Located in Las Vegas, this hotel seemed like a reasonable choice given its proximity to UNLV where I was attending a conference.

Upon arrival, I noticed that the room next door was undergoing renovations, which made it difficult for me to focus on my work. The noise from the construction site was constant, and I struggled to concentrate. Moreover, there was no coffee maker in the room, which was an inconvenience considering I needed a morning pick-me-up.

The desk area was another issue. There was a desk available, but no chair to sit on. It seemed like a careless oversight, especially since I had planned to spend some time working from my hotel room. The lack of amenities was disappointing, and it felt like the hotel was cutting corners to save costs.

Water was also an issue during my stay. Not only was there no water provided in the room, but the vending machines were only available on the main floor. The store was not always open, making it difficult for me to get a drink or snack when I needed one. It's understandable that hotels may not provide complimentary water, but some kind of hydration option would have been appreciated.

The front desk staff seemed unhelpful and uninformed about various aspects of my stay. When I asked for information on the hotel's policies or procedures, they were unable to provide me with clear answers. This lack of communication was frustrating and made it difficult for me to plan my trip accordingly.

One of the most significant issues I faced during my stay was the mysterious charges on my bill. There were summary charges without itemization, which made it hard for me to understand what I was being charged for. When I called the hotel to inquire about these charges, they promised to send me a detailed receipt, but it never arrived.

Upon check-out, I requested a receipt from the front desk staff, but they were unable to provide me with one. It seemed like an oversight on their part, especially since I had specifically asked for one earlier in my stay.

Another annoyance was the hotel's policy regarding food delivery. They do not allow drivers to deliver food directly to your room, which made it inconvenient when I wanted to order dinner or breakfast. This policy seems restrictive and unnecessary, considering most hotels offer this service as a convenience to their guests.

To make matters worse, I encountered a security guard who yelled at me for not removing my hood while entering the hotel from outside in the cold. It was an unexpected and unwelcoming experience, especially given that I had just checked in and was still trying to get settled.

The carpeting in the room was another issue that left a bad impression. The carpets were stained and worn out, which made me question the overall cleanliness of the hotel.

In conclusion, my stay at Silver Sevens Hotel was a mixed experience. While it was convenient for attending my conference, the lack of amenities, poor communication, and mysterious charges on my bill left me feeling frustrated. I would not recommend this hotel to others unless they are willing to overlook these issues and accept the limitations that come with staying here.

Silver sevens reviews